Overview:
The CCQ measures the prevailing culture of an organization (its dominant system of beliefs and practices) and helps to guide the development of corporate strategy and to evaluate change programs. The CCQ can also be used to identify different cultural perceptions of the organization across time, geographic location, business units, staff groups, or for comparison with a benchmark organization.
Using a self-completion questionnaire, the CCQ rates organizational practices on a number of items across a five point rating scale to produce a profile of the organization across 23 scales including:
- Concern for quantity
- Concern for quality
- Encouragement of creativity
- Customer orientation
- Job involvement
- Employee influence on decisions
- Communication effectiveness
- Rate of change etc.
A condensed version of the CCQ, the CCQ Lite, provides a profile of the same 23 scales as the full questionnaire. The self-scoring format of the CCQ Lite enables organizations to take an independent ‘snapshot’ of their corporate culture.