If you awarded your organisation a rating out of 10, how well would you fare with the following?
- How skilled are your managers at tackling staff performance and getting to the heart of the problem?
- How well equipped are your managers to deliver better performance through your people?
- How well informed are you about the impact of improving performance, via coaching, on business results?
If your scores were low, then you're not alone. Managing and improving individuals' performance in the workplace is one of the greatest challenges facing all businesses. Every HR professional is seeking the answer - and so is your Chief Executive! But few organisations have implemented successful, lasting performance management strategies.
Why doesn't it happen?
HR executives highlight these recurring issues, leading to ineffective and ill-targeted performance management programmes that rarely deliver results. They say:
"our managers don't constructively tackle performance issues and aren't good coaches"
"development and performance are treated as separate items rather than being inextricably linked together"
"there's little enthusiasm among staff"
The performance of your people is critical to business successes. But few organisations have implemented successful lasting performance management strategies. Managing performance is about understanding your employees' unique capability and having the right tools and know-how to motivate, empower and unleash their potential.
Our approach to performance management is to partner with our clients using a range of techniques and tools. We aim to create a business focused, participative solution that is right for that particular organisation.
Whilst the end result will be unique for each client, there are a number of common trends:
- Clear and relevant competency design
- Reviewing and redesigning appraisal systems
- Facilitated focus groups with stakeholders
- Appraisal training - both process and people skills
Performance management can be defined as the ongoing process of objective setting, performance tracking, generating improvement actions and coaching that leads to improved results from staff. SHL have the tools and expertise to ensure that you get the best from your people.
To discuss these services in your area, please contact us.