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Personality questionnaires consider how people like to work and their behavioural style. Such questionnaires focus on how an individual approaches a job rather than the ability to perform that job. The two most common forms of response to a personality questionnaire are ipsative - where the candidate needs to select which is ‘most’ and ‘least’ like him or her from a list of statements and normative - where the candidate has to rate on a scale the extent to which they agree the statement is like them.

Typically, responses to such questionnaires result in a ‘profile’ being created which provides an overview of the responses in the particular areas examined by the questionnaire. This includes areas such as problem solving, relationships with others, decision-making style etc. Consequently, there are no right or wrong answers or profiles when style is considered although certain styles may be more or less appropriate to certain situations. Personality questionnaires are used in both selection and development.

SHL’s Occupational Personality Questionnaire (OPQ) is one of the world’s leading personality questionnaires and one of the first to be developed specifically for the occupational market. Before this questionnaire, personality questionnaires were taken from the clinical psychology arena and used within occupational settings. With over 20 years of research, OPQ has established itself as an integral, valuable tool in both recruitment and development situations. OPQ can be used across a range of job levels and types through the development of a number of more specific style questionnaires (WSQ, CCSQ) allowing items or statements more applicable to production or manufacturing and customer service personnel to be used

Personality questionnaires can be administered online, on-screen via a PC or PDA or in pencil and paper format. To support the interpretation of the personality profile, narrative reports can be generated for the qualified user to consider prior to providing feedback to the candidate.

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