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Competency Questionnaires

Scorable Application Forms

Overview:

Scorable Application Forms provide the user with a quick competency-based questionnaire to be used in the initial screening stage of recruitment. Users identify the key competencies for a specific role and, using these, a scoring key is developed for the specific role. Using a Scorable Application Form, clients can understand how each applicant compares to the competency profile of the job role. SHL is also able to design bespoke scorable application forms for clients.

Suitable for:

There are four Scorable Application Forms aimed at call centre/customer facing staff, managers, graduates and un-skilled or semi-skilled job groups

 

 

  • Customer Contact
    - Measures competencies identified as being key for clerical / administrative staff, call centre and customer facing staff
  • Graduate
    - Based on SHL's Inventory of Management Competencies, this is aimed at graduate roles within the organisation
  • Management
    - Based on SHL's Inventory of Management Competencies, this forms the competencies seen as key in management positions
  • Work skills
    - Developed from SHL's Work Skills Competency model, this is aimed at un-skilled and semi-skilled job groups.

Each of these questionnaires measures 16 competencies, arranged in blocks of 4 and the respondent is asked to identify which statement is 'most' and 'least' like them. The time taken to complete the questionnaire is approximately 10 minutes.

Contact us to find out more or to discuss your needs.