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Competency

Competencies are the key skills and behaviour required to be successful in a role. Successful competency measurement is the first step in hiring the top talent and getting the most from your employees.

A well designed competency framework is a key link between the skills, attitudes and attributes required by the individual and the tasks required by the job. Taking time to identify these competencies can save you time and money by helping you recruit the right people for the job and ensure existing staff are working in the areas of your business where they can be most effective.

SHL has undertaken considerable research on competency and actively applies competency measurement in its Universal Competency Reports.

Read more about Competency and its role in recruitment and development

The benefits of competency measurement

The benefits of measuring competencies include:

  • You can focus on the competencies that are crucial to success in the role and in the business
  • It ensures you have an objective framework for selecting candidates and developing staff
  • It reduces the risk of appointing the wrong person to the role - a costly mistake to your business
  • It allows you to quickly sift through applicants to find the best fit, reducing time spent on recruitment.

How competency measurement can help your organisation


Defining the competencies required for each role is also an essential part of talent management and identifying leaders. Having the right people in leadership roles in your organisation is essential to business success and something you can’t afford to get wrong. By identifying the key skills and behaviour you need from your senior people you can ensure you have the top performers in these key positions.

Read how SHL helped Metso ensure that staff have the right job competencies for their roles

Competency tools

We have a number of competency assessment tools the 2 main ones to note are:

The Universal Competency Framework

Person Job Match