Identifying future leaders: critical to bottom line success
Now more than ever, identifying the leaders of tomorrow is a requirement to ensure organizational success in the future. However, identifying the right leaders can be a complex process and a major challenge for many organizations. Most companies simply do not have access to the talent data they need to make informed business decisions on who will make the best leaders. Watch this enlightening webcast where you will learn best practice methods for:
- Defining and measuring leadership potential
- Real world case studies as to how organizations are identifying top talent today
Marlene Burchfield Dunne, Ph.D. Vice President, and Greg Robinson, Ph.D.– Managing Consultant, SHL Talent Solutions Team present.
2012 SHL Global Assessment Trends revealed
Learn how organisations around the world use assessments and how they plan to assess current and future employees going forward. Key questions reviewed in the webinar are:
- What are the key priorities within the HR landscape for 2012?
- Are peer organisations finally leveraging the use of assessments post-hire?
- What are the top plan-to-use areas for assessments?
- How is the increased use of mobile devices and social media in recruiting impacting on the use of assessments?
Dr Ken Lahti, PhD, VP Product Development and Innovation at SHL, looks at some answers to the questions above, and many more, which offer a view into global trends gathered by SHL that are driving talent acquisition and management decisions.
Hire the Right Manager the First Time
Are you hiring the right talent into critical roles needed to take your organization to the next level?
Did you know that top performing managers, compared to average performers, deliver a 49% increase in productivity? And that the average hiring mistake can cost you up to 15 times the hire’s base salary? In today’s environment, finding the right manager or senior professional is a complex process and is a major challenge for many organizations. Many companies simply do not have access to the talent data they need to make these informed business decisions. Watch this on-demand webcast where we share with you:
- Best practices for selecting top talent at the managerial and professional level
- “High touch” and virtual approaches that actual clients have used to inform these critical hiring decisions
- Why SHL is consistently the partner of choice for providing this “people intelligence”
Improve your call centre results with the right recruitment decisions
Depending on your Call Centre function there may be a range of different performance measures in place to define successful results - average handling time, customer service, reduced complaints, and increased conversions. In this informative webinar Dr Stephanie Klein, SHL's Solutions Specialist, shares how to use SHL's Call Centre Solutions within your recruitment process to improve agent selection, performance and retention.
Joining us on the webinar will be SHL customer Andy McDonald, Talent Manager UK of TNT Express, discussing how the SHL Call Centre Solution has provided his organisation some answers to difficult questions such as:
- how can I improve the quality of my call centre hire?
- how can I identify candidates who have the personality to deliver my organisation's customer service values, rather than relying on previous call centre experience to select candidates
- how can I create a more streamlined process to the hiring process and reduce time spent by line managers on recruitment interviewing
HR Talent Analytics : Turning People Intelligence data into benchmarking insight
SHL has launched its award-winning Talent Analytics™ capability, unlocking the power of more than 80 million assessment results across 30 countries to help clients make predictive talent decisions. SHL Talent Analytics™ leverages this vast people intelligence database to help you benchmark your organisation’s talent and provide actionable insights into how your talent performs relative to top performers in other organisations - within or outside your industry sector and country.
Join Nick Shaw, UK Commercial Operations Director, as he introduces SHL Talent Analytics and discusses how this can provide answers to some difficult questions such as:
- Is your employer brand competitive?
- Where in the recruitment cycle are you most likely to lose talent?
- Are you optimising efficiency, cost and quality when acquiring talent?
- Are you sure you’re attracting, recruiting and developing the best people in your market?
- Do you have the right talent on board to take your company where you need to go
The Power of Talent Analytics - Moving from Data to Action
Mollie Lombardi, Research Director of Aberdeen’s Human Capital Management practice, was joined by Janet Manzullo, Vice President of Talent Acquisition & Movement, Time Warner Cable, for a webcast on The Power of Talent Analytics: Moving from Data to Action.
During this webcast, they discussed:
- How the right talent analytics can help you measure the effectiveness of all of your people processes, from sourcing to succession
- How to make the most of external talent data to inform your talent strategy at the region, industry and job level
- The Best-in-Class strategies for integrating and visualizing talent and business data to allow leaders to make better people decisions
- How Time Warner Cable used internal and external talent data to validate their strength in recruiting top frontline leaders, and identify the opportunities to extend that success to other roles in the organization
You can view this hour-long webinar recording online.
Can Hiring Right the First Time Improve Your Safety Record?
Assuring safety in today's workplace is an important issue, especially with significant costs and even world-wide press that stem from industrial accidents.
The U.S. Department of Labor reports:
- The cost of accidents in the U.S. are $1 billion a week in both direct and indirect costs
- An average claim will cost the company $40,000
Are you striving to build a great safety culture in your workplace? Are you looking for individuals that are more engaged and thus more focused on behaving safely in your organization? SHLPreVisor is pleased to announce a new solution – Workplace Safety Assessment – to help you hire individuals most likely to support a safe working environment.
Hear how the Workplace Safety Assessment can help you identify which entry- to professional-level candidates are more likely to follow safety guidelines in your business. This solution could help you reduce safety incidents thus impacting your bottom line through fewer accidents, worker’s compensation claims and increased productivity. Don’t miss this informative session to learn how you can get started!
Big Data - HR’s game-changer
The first global Talent Analytics capability – HR’s Big Data - is now available, unlocking the power of more than 80 million assessment data points across 30 countries to help clients make predictive talent decisions. Companies can now effectively compare their talent pools with best-in-class companies around the globe to make talent decisions that drive organizational performance, resulting in significant bottom line impact.
Listen to Caroline Paxman, President of the Americas, and Nels Wroe, Director of Product Solutions for the Americas, provide an informative webinar as they discuss how SHL Talent AnalyticsTM answers the tough questions like:
- Is your employment brand is competitive?
- Are you attracting the right candidates?
- Which recruiting sources are delivering the best candidates?
- Are any of your teams likely to put your business at risk?
-
Do you have right talent on board to take your company where you need to go?
Identifying Leaders who Drive Impact to the Bottom Line
Did you know that top managers, compared to average performers, deliver a 49% increase in productivity? That the average organization could reduce turnover by 9% by having the right leaders in place? And that the average hiring mistake can cost you up to 15 times the hire’s base salary? In today’s environment, finding the right manager or leader is a complex process and is a major challenge for many organizations. Many companies simply do not have access to the talent data they need to make informed business decisions on who will make the best managers and leaders. Join us for this enlightening webcast where we will share with you how:
- Having the right leadership in place dramatically improves morale, retention, productivity and customer satisfaction
- Identifying best-fit leaders and managers is more achievable than you might realize
- Companies have implemented leadership assessment programs to drive incredible results – hear their stories
Learn How HR at Sprint and Others are Driving $ Millions to the Bottom Line
Strong business results depend on great people. Organizations who recognize people as their most important asset achieve outstanding success through increased revenue and profits. Having the right processes in place to attract, place and promote the right people is critical. However, even the right processes in place, the quality and success of talent decisions is impacted by the quality of information used to make those decisions. In this complimentary webinar, you will learn how a number of organizations have used that information, their People Intelligence, to make the kind of decisions that impact strong business results.
Hear firsthand from Michael Blair, Manager of Recruitment Operations & Technology for Sprint, the impressive results they achieved through their People Intelligence program. Plus, hear how other companies are experiencing dramatic results, including:
- Customer-focused sales staff at technology retailer increases sales by $162 million
- Contact center agents in healthcare sector make 17% fewer errors driving greater efficiency
- High scorers have 53% greater likelihood of advancement at transportation firm
- Insurance agents at financial services organization increase sales 150%
PreVisor and SHL Merge – What’s in it for you?
Have you heard? The top two leaders in the assessment space, PreVisor and SHL, have joined to form the new global leader in people intelligence. Whether you utilize assessments as part of your hiring process, ongoing performance management, or succession planning, you can now turn to one company for all your solutions.
Please view this session where you will learn about the recent merger of PreVisor and SHL and what this means for you. Dr. Ken Lahti, SHLPreVisor’s VP of Product Development and Innovation, and Nels Wroe, Director of Product Solutions, will be on hand to describe the new products and services that you can benefit from as a result of the merger.
The “New” Interview – Using Science and Technology to Deliver Better Talent Evaluation.
HireVue and PreVisor have joined forces to offer a more effective interview process. Employers of all sizes can now take advantage of the synergy created by combining PreVisor's interview content with HireVue's video interviewing and evaluation software. Using these combined solutions, you will be empowered to:
- Craft unique interview templates perfect for your jobs
- Evaluate talent based on your specific requirements
- Compare and contrast candidate responses for greater insight into their unique fit
-
Home in on competencies and skills to better select finalists
Hiring Top Quality Agents Drives Bottom Line Results. How Leading Companies Are Making It Happen.
Are you hiring the right person for your contact center agent position? How much do you think it costs to lose an agent and recruit another to fill that seat? How productive are your agents? Are they hitting your sales quotas or managing expected AHT? In this informative webinar, we discuss why companies are having a difficult time filling seats with top-producing contact center agents who stay on the job. Steve Morrell, leading global contact center analyst and founder of ContactBabel – the contact center experts, will join us with exclusive highlights from their annual contact center survey.
How Valvoline and Other Companies Make Every Hire Count
Many organizations are recovering from the hiring slump of 2009. But most are still operating on a limited set of resources, which makes it critical that every single hire count. Recruiting leaders are examining every option in their virtual selection toolkits to make this happen. Many are forced to drop the “nice-to-haves” for those initiatives and programs that clearly demonstrate the impact on business performance. In this complimentary webcast you’ll hear firsthand how Valvoline and other organizations are connecting improved talent programs to the bottom line.
HR = Healthcare Reform: Using Talent Measurement to Improve Patient Care
How do you provide safe, effective, and affordable healthcare while reducing turnover, leveraging talent, growing leaders, and containing operational costs? With savvy patients, federal policy and regulations, labor shortages, and industry initiatives such as HCAHPS®, the pressure is on to find the right solution to this ever-present question.
In this presentation, you will learn how to identify the candidates who can increase revenue and profitability, deliver better patient service, improve retention, and boost operational efficiency.
Retail Hiring - Interview Less and Hire Better
In the world of retail, simply gathering a pool of candidates isn't usually an issue; in fact, for most retailers, their recruiting challenges are focused on how to properly screen a large volume of candidates. With existing technology, it is possible to screen the entire talent pool for fit and top performance in a rapid, systemic and automated way through the use of online assessments.
Hear real world results and retail-focused hiring best practices from Carol Spicer, VP Human Resources Administration at Luxottica Retail. Luxottica Retail, one of the world's leading operators of optical stores, has more than 6,200 locations in North America, the Asia/Pacific region, the Middle East and the UK. Its chains include such well known brands as LensCrafters, Oakley, Pearle Vision and Sunglass Hut, as well as in-store businesses Sears Optical and Target Optical.
The Impact of Better Hires in Dollars and Sense!
In this webcast, you will learn how organizations are maximizing the value of their people and delivering amazing results. Michael Blair from EMBARQ will discuss how they were able to calculate a profit gain of roughly $24 million in reduced turnover and increased sales through pre-employment assessments. Also learn how other industry-leading organizations achieved the following:
- High-scoring account managers at a technology products and services supplier drive a $42 million increase in annual sales.
- Sales associates average $1,200 more in sales commissions for telecommunications industry giant leading to $30 million in increased sales.
-
Hospitality firm saves more than $5 million in turnover costs by retaining high-scoring reservation agents.
Identifying Managers Who Will Deliver the Greatest Impact to Your Bottom Line
Identifying effective supervisors and managers is critical for meeting your business objectives. But how do you know which candidates will provide the leadership your business requires? Join us for this insightful webcast to learn how to ensure the strength of your leadership team by attending this engaging and informative event.
IT Talent 2009: What the Future Holds
Companies that invest, develop, and capitalize on IT talent and technologies have an opportunity to grab significant market share in the current environment. Hear the latest trends from both organizations with their finger on the pulse of the ever-changing IT market, as well as companies employing the latest tools and strategies.
This complimentary webinar combines a leading-edge approach Walt Disney Parks & Resorts has taken for its IT workforce with trends identified by the leading IT jobsite, staffing, and assessment firms.
The Value of Talent Assessment in a Down Economy
In today's economy, the quality of your people and your "Talent-related" programs directly impacts your organization's success. New challenges present opportunities to jump-start organizational performance by hiring better candidates and by developing employees to their full potential. Despite slowing seen across several major industries, recruiting and hiring are still happening and are still critical determinants of Quality of Hire. Through the use of scientific assessment of job-relevant competencies and skills, organizations have powerful predictive tools that can help:
- Efficiently and effectively manage hiring processes with growing applicant pools to positively impact Quality of Hire;
- Evaluate and communicate with candidates regarding their "fit" with potential job roles and an organization's culture;
-
Retain and grow top talent by accurately measuring talent and then developing accordingly.
Assessment programs that drive your quality of hire
This webcast will reveal how various organizations, including several Fortune 1000 employers from the Financial Services, Retail, Telecommunications and Healthcare industries have used the science of selection to accurately correlate candidate assessment scores with performance on the job to create measurable and sustainable improvements to business results. It will also share the real-life examples of leading employers and the best practices they are implementing to improve hiring.