BUSINESS OUTCOMES STUDY REPORT
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What is the Business Outcomes Study Report?
SHL regularly conducts studies with client organizations across the world to measure the ROI impact they realized from their assessment programs. Each study evaluates the link between assessment-based people decisions and organizational performance, using metrics specific to the goals of the client organization.
This data is summarized annually and the key findings shared in the Business Outcomes Study Report.
Highlights of the 2012 Report
Our sixth annual Business Outcomes Study Report again provides tangible proof that bottom line business results directly correlate to the talent measurement, or People Intelligence, adopted by these organizations.
In the past year SHL completed a record 66 business outcome studies with its customers. The 12 studies featured in this report include:
- $995,000 in extra sales per salesperson for a car retailer
- Call center collection agents who are 41% more productive
- $32.5 million saved from reduced turnover and absence for an insurance company
Findings from the past six years are also included in a summarized table in the report and span various industries, from financial service and retailers to hospitality and media. They also cover many different job types, including sales, management, customer service, and engineering roles.
To receive your free copy of the 2012 Business Outcome Study Report, please register using the the form below.