Business Outcomes Report
- $22 million saved annually from increased productivity from telecommunications service agents
- 19 % increase in sales, equivalent to $70 million annually, from sales people at an electronics retailer
- High-scoring financial services staff up to six times as likely to be top performers
- An increase of over $2 million in sales per year by telecom sales associates
These are just some of the findings from our 2013 Business Outcomes Report, which again provides tangible proof of the link between effective talent measurement and top-and bottom-line business results.
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What is the Business Outcomes Report?
We regularly conducts studies with client organizations across the world to measure the ROI impact they realized from their assessment programs. Each study evaluates the link between assessment-based people decisions and organizational performance, using metrics specific to the goals of the client organization.
This data is summarized annually and the key findings shared in the Business Outcomes Report.
In the past year we completed 55 business outcome studies with its customers. The report features 12 of these outcomes as well as listing all key findings from the past seven years.
The outcomes span various industries, from financial services and retailers to hospitality and media. They also cover many different job types, including sales, management, customer service, and engineering roles.
To receive your free copy of the 2013 Business Outcome Report, please register using the form below.
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