Contact Center Sales & Service 8.0
Description
The Sales & Service 8.0 JFA is designed for contact center roles that involve sales or sales-related behaviors such as recommending products or services and retaining customers.
Job levels
Entry-Level
Languages
English International, English (USA)
Assessment length
Approximate Completion Time in minutes = 31
Test Type: S B C P
Remote Testing:
Downloads
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- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations