Customer Service - Short Form
Description
The Customer Service Representative Solution is for entry-level positions that involve a high degree of interaction with customers in person or on the phone. Sample tasks for this job include, but are not limited to: taking orders; solving product or service issues; responding positively to difficult customers; referring unresolved issues to the appropriate individuals; providing information on products and/or services. Potential job titles that use this solution are: Account Service Representative, Account Representative, Customer Service Representative, and Customer Service Agent.
Job levels
Entry-Level
Languages
English (USA), English International
Assessment length
Approximate Completion Time in minutes = 42
Test Type: A B P
Remote Testing:
Downloads
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- A Ability & Aptitude
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