Contact Center Manager - Short Form
Description
The Contact Center - Manager solution is for mid to upper-level contact center managerial positions. Sample tasks for these jobs include, but are not limited to: supervising and coordinating the activities of subordinates; interacting day-to-day with subordinates; and training employees. Potential job titles that use this solution are: Contact Center Team Leader, First Line Supervisor, and Contact Center Manager.
Job levels
Manager, Supervisor, Front Line Manager
Languages
English (USA)
Assessment length
Approximate Completion Time in minutes = 50
Test Type: A B P S
Remote Testing:
Downloads
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