Entry Level Customer Service 7.1 (South Africa)
Description
The Entry Level Customer Service Solution (Retail and Contact Center) 7.1 is for entry-level positions in which employees interact with customers by providing information or carrying out customer requests related to an organization's products or services. Sample tasks for these jobs include but are not limited to interacting with customers on the phone or in person; taking orders; solving product or service issues; and responding positively to difficult or irate customers.
“IMPORTANT! Please note that you will need to select the correct package depending on which norm you intend to use. The package available for this product is International, South Africa and Americas".
Job levels
Entry-Level
Languages
English International
Assessment length
Approximate Completion Time in minutes = 19
Test Type: C P
Remote Testing:
Downloads
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