about SHL

SHL Careers

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Explore SHL

SHL helps companies attract, develop, and grow the workforce they need to succeed in the digital era. SHL’s science and technology maximize the potential of our company’s greatest asset—our people.
At SHL, people are truly at the heart of our business, and to help our customers win, we need highly motivated people to join our dynamic global team. 

Learn About Our Teams


The goal of SHL’s Commercial organization is to provide our global customers with unparalleled solutions and service. We do this by understanding and anticipating their talent acquisition and talent management challenges and aligning closely with them to become true partners in our customers’ growth and success.

If you’re interested in a commercial role, check out our Commercial Realistic Job Preview (RJP). 


Team Digital focuses on building solutions for our clients in talent acquisition and talent management. The solutions are built on our cloud-based platforms with products for behavioral insights, virtual interviewing and development, skills assessments, cognitive screening, coding assessments, and talent management insight.

Global Customer Service Center

The Global Customer Service Center (GCSC) is an award-winning center of excellence of service, delivery, training, and education for SHL global customers. With six locations globally, the GCSC ensures that the local Voice of the Customer is embedded in everything we do.


SHL’s Finance team is responsible for managing the company’s financial operations to maximum efficiency. This includes strategic planning, aligning with stakeholders across the business to manage budgets and spending, as well as ensuring SHL’s accounting and financial management are key drivers of organizational success.

North America

North America Locations

Nine of SHL’s and PDRI’s offices are located within seven major cities across the United States, meeting the unique demands of American business across a wide variety of industries.

Office locations include Arlington, Atlanta, Chantilly, Minneapolis, New York City, Tampa, and Washington, DC.

North America Map

Meet Our Leadership

Andy Bradshaw

Chief Executive Officer

Paul Greensmith

Chief Financial Officer

Teri Ellison

Chief Human Resources Officer

Arthur Rassias

Chief Revenue Officer

Emmy Hackett

General Counsel

Jora Gill

Chief Digital Officer

Himanshu Aggarwal

Chief Growth Officer

Bryan Whelan

Head of Corporate Strategy

Ciara Jordan

Operations Director

Elaine Pulakos

Head of PDRI

What Drives Us

Strong Connections

Strong Connections

We seek to understand and inspire one another. We are part of something bigger than ourselves. 



We are thirsty for knowledge. We are at our best when our thinking is stretched, challenged and inspiring others.

Fearless Innovation

Fearless Innovation

We embrace new thinking, diverse perspectives and fresh ideas to fuel better products, services and experiences for our clients.



We think big and small, always looking for ways to improve outcomes, with agility, for clients and ourselves​​​​​​​​​​​​​​.

Our Promise

Our mission is to maximize people’s potential.

At SHL, we love what we do and the good it creates for our customers and our people, it’s our obsession. Our culture is inclusive; we embrace diverse perspectives and collaboration to drive forward innovation and growth. We build strong relationships based on honest conversations, ongoing feedback, and a healthy dose of fun. We challenge, inspire, and develop each other, which empowers us to own our destiny and our careers.

We support each other—always.

  • Careers

    During a year of major life changes, my career at SHL remained a constant source of stability for my family and me.

    Hector Ortiz
    Senior Recruiter
  • Careers

    I began my journey as a consultant, but over my 30 years, I’ve had the chance to work in a wide variety of roles and departments.

    Ornella Chinotti
    Managing Director France and Italy
  • Careers

    Returning to SHL as a boomerang has been a wonderful experience, former coworkers and new colleagues have all been willing to share their knowledge to get me onboarded. We’re all in this together as a team and it truly shows.

    Edgar Zapata
    Business Development Manager
  • Careers

    At SHL you will always learn and grow. Apart from the good work, it’s the culture and atmosphere that I like here. 

    Shree Priya
    Senior IT Business Analyst
  • Careers

    A dynamic and progressive company that has a supportive culture that promotes excellence and encourages talent.

    Meena Saggar
    Global Billings and Collections Manager
  • Careers

    From my first interaction with SHL during the hiring process, through to the end of my first month, I felt extremely welcomed, valued, and part of the team.

    John Kirven
    Product Marketing Manager
  • Careers

    There has been a lot of support not only from my team but also from everyone in the business. If you have a question, you can go to anyone and they will help.

    Fenne Verbreet
    Technical Support Representative

Meet Our Hiring Team

Our Recruitment Process

We are a 2021 Circle Back Initiative Employer – we commit to respond to every applicant.

*The SHL recruitment process is subject to change due to business needs.

SHL is an equal opportunity employer

SHL is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by national, federal, state, or local laws.  We also commit to opening all roles to our internal and external talent pools. To minimize bias in hiring decisions, we use SHL assessment tools to objectively assess each job candidate to establish their fit to the role, and our culture and values. Equal Employment Opportunity is the law in the United States. Applicants for roles at SHL and employees of SHL are protected under National and Federal law from discrimination in all the jurisdictions where we work.