How Do I Get Help?

Administrators

Please contact your Account Manager or alternatively our Support Team.

Candidates

If you are looking for practice tests please visit SHLDirect to find the practice test you need.

Otherwise please contact your project administrator or our Support Team.

Why are we Shutting Down our Legacy Platforms?

We are replacing these platforms with TalentCentral™, our world-class talent assessment portal that provides you with powerful insights on your people through an engaging user experience.

TalentCentral delivers our talent assessment data through a single, powerful access point and drives improved business performance outcomes through more efficient decision-making and talent program management.

If you are interested in getting access to TalentCentral and have not spoken with us previously about this, please contact our dedicated systems migration team at clientdevelopment@shl.com to discuss further.

How Can I Request My System Data?

Please contact our dedicated systems migration team at clientdevelopment@shl.com to request a data extract. Data extracts will be made available in excel spreadsheet format unless agreed otherwise.

What if I have questions or don’t want you to delete my data?

Please contact our dedicated systems migration team at clientdevelopment@shl.com to discuss your specific needs.