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| Pre-packaged Job Solutions | Remote Testing | Adaptive/IRT | Test Type |
|---|---|---|---|
| Administrative Professional - Short Form | A K P | ||
| Bank Administrative Assistant - Short Form | A B K P | ||
| Bank Collections Agent - Short Form | A B P | ||
| Bank Operations Supervisor - Short Form | A B P S | ||
| Bilingual Spanish Reservation Agent Solution | B P S A | ||
| Cashier Solution | B A P | ||
| Claims/Operations Supervisor Solution | P S A B | ||
| Contact Center Customer Service + 8.0 | A B C P S | ||
| Contact Center Customer Service 8.0 | S B C P | ||
| Contact Center Manager - Short Form | A B P S | ||
| Contact Center Sales & Service + 8.0 | B C A P S | ||
| Contact Center Sales & Service 8.0 | S B C P |
| Individual Test Solutions | Remote Testing | Adaptive/IRT | Test Type |
|---|---|---|---|
| Assessment and Development Center Exercises | E | ||
| Basic Computer Literacy (Windows 10) (New) | K S | ||
| Business Communication (adaptive) | K | ||
| Business Communications | K | ||
| Contact Center Call Simulation (New) | S | ||
| Conversational Multichat Simulation | S | ||
| Customer Service Phone Simulation | S B | ||
| Customer Service Phone Solution | B P S | ||
| Data Entry (New) | S | ||
| Data Entry Numeric Split Screen - US | K | ||
| Dependability and Safety Instrument (DSI) | P | ||
| Entry Level Cashier Solution | C P |
- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations
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