Claims/Customer Service Representative Solution
Description
The Claims/Customer Service Representative solution is for entry-level insurance positions that involve a high degree of interaction with customers in person or on the phone. Sample tasks for this job include, but are not limited to: taking orders; solving product or service issues; responding positively to difficult customers; navigating within multiple applications to find and view customer account details; typing information quickly and accurately. Potential job titles that use this solution are: Claims Representative, Claims Agent, Customer Service Representative, and Customer Service Agent. Multiple configurations of this solution are available.
Job levels
Entry-Level
Languages
English (USA)
Assessment length
Approximate Completion Time in minutes = 43
Test Type: A B P S
Remote Testing:
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Mon-Fri, 0830-1800
- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations