Contact Center Customer Service 8.0


The Customer Service 8.0 JFA is designed for entry-level positions in a contact center environment where the main focus is customer service.

Job levels



English (USA), German, Portuguese (Brazil), English International, Latin American Spanish, French (Canada), French

Assessment length

Approximate Completion Time in minutes = 31

Test Type: S B C P

Remote Testing:


Accelerate Your Talent Strategy

Speak to our team today to see how our products transform talent strategy.

Book a Demo

  • A Ability & Aptitude
  • B Biodata & Situational Judgement
  • C Competencies
  • D Development & 360
  • E Assessment Exercises
  • K Knowledge & Skills
  • P Personality & Behavior
  • S Simulations