Contact Center Sales & Service 8.0

Description

The Sales & Service 8.0 JFA is designed for contact center roles that involve sales or sales-related behaviors such as recommending products or services and retaining customers.

Job levels

Entry-Level

Languages

English International, English (USA)

Assessment length

Approximate Completion Time in minutes = 31

Test Type: S B C P

Remote Testing:

Downloads

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  • A Ability & Aptitude
  • B Biodata & Situational Judgement
  • C Competencies
  • D Development & 360
  • E Assessment Exercises
  • K Knowledge & Skills
  • P Personality & Behavior
  • S Simulations