Guest Service Team 7.0 Solution

Description

Our Guest Service Team 7.0 solution is designed for team-oriented entry-level positions that involve a high degree of interaction with customers. The solution covers a wide variety of positions, and assesses competencies critical to interacting with customers including: persisting to meet guest needs; behaving responsibly and appropriately; effectively working alongside others; preparing and/or delivering customer orders; following rules and policies; and communicating effectively. Potential job titles that use this solution include: Server, Hostess, Guest Services Team Member, Customer Service Champion.
Report Language Availability: English (USA), Latin American Spanish.

Job levels

Entry-Level

Languages

French (Canada), Latin American Spanish, English (USA), English International

Assessment length

Approximate Completion Time in minutes = 18

Test Type: B

Remote Testing:

Downloads

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  • A Ability & Aptitude
  • B Biodata & Situational Judgement
  • C Competencies
  • D Development & 360
  • E Assessment Exercises
  • K Knowledge & Skills
  • P Personality & Behavior
  • S Simulations