Healthcare Call Center Agent Solution


The Healthcare Call Center Agent solution is for entry-level positions in an inbound healthcare call center environment. Sample tasks for this job include, but are not limited to: taking and receiving information from patients over the phone, working between computer screens, and entering information into a computer. Potential job titles that use this solution are: Call Center Representative, Receptionist, and Switchboard Operator. Multiple configurations of this solution are available.

Job levels



English (USA)

Assessment length

Approximate Completion Time in minutes = 44

Test Type: A B P S

Remote Testing:

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  • A Ability & Aptitude
  • B Biodata & Situational Judgement
  • C Competencies
  • D Development & 360
  • E Assessment Exercises
  • K Knowledge & Skills
  • P Personality & Behavior
  • S Simulations