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| Individual Test Solutions | Remote Testing | Adaptive/IRT | Test Type |
|---|---|---|---|
| Entry Level Customer Serv-Retail & Contact Center | C P | ||
| Entry Level Customer Service (General) Solution | C P | ||
| Entry Level Hotel Front Desk Solution | C P | ||
| Entry Level Sales Solution | C P | ||
| Entry Level Technical Support Solution | P C | ||
| Microsoft Outlook 2013 (adaptive) | K | ||
| MS Office Basic Computer Literacy (New) | K | ||
| MS Office Basic Computer Literacy (Sim) (New) | S | ||
| OPQ Team Impact Group Development Report | P | ||
| Retail Sales and Service Simulation | A B K S | ||
| Sales & Service Phone Simulation | S B | ||
| Sales & Service Phone Solution | B P S |
- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations
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