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| Pre-packaged Job Solutions | Remote Testing | Adaptive/IRT | Test Type |
|---|---|---|---|
| Claims/Operations Supervisor Solution | P S A B | ||
| Contact Center Customer Service + 8.0 | A B C P S | ||
| Contact Center Customer Service 8.0 | S B C P | ||
| Contact Center Manager - Short Form | A B P S | ||
| Contact Center Sales & Service + 8.0 | B C A P S | ||
| Contact Center Sales & Service 8.0 | S B C P | ||
| Contact Center Team Lead/Coach - Short Form | A B P S | ||
| Contact Centre Agent Solution - UK | A B P S | ||
| Customer Service - Short Form | A B P | ||
| Customer Service - Short Form - UK | A B P | ||
| Customer Service with Sales - Short Form | A B P | ||
| Director - Short Form | A B P |
- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations
Explore SHL’s Wide Range of Assessment Solutions
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