Contact Center Customer Service 8.0
Description
The Customer Service 8.0 JFA is designed for entry-level positions in a contact center environment where the main focus is customer service.
Job levels
Entry-Level,
Languages
English (USA), German, Portuguese (Brazil), English International, Latin American Spanish, French (Canada), French,
Assessment length
Approximate Completion Time in minutes = 31
Test Type: S B C P
Remote Testing:
Downloads
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- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations