Front Desk Associate Solution
Description
The Front Desk Associate solution is designed for entry-level customer service positions in the hospitality industry. The solution is appropriate for positions in which the majority of work is done at the front or guest check-in desk. Sample tasks may include: welcoming guests warmly, issuing keys to guests, tabulating guest bills and accpeting payment. Potential job titles that use this solution are: Front Desk Clerk, Guest Desk Attendant, Guest Check-in Associate, or Front Office Agent. Multiple configurations of this solution are available.
Job levels
Entry-Level
Languages
English (USA)
Assessment length
Approximate Completion Time in minutes = 50
Test Type: A B P
Remote Testing:
Downloads
Explore SHL’s Wide Range of Assessment Solutions
Looking to discover more about SHL's broader solution offerings, rather than browsing this assessments catalog?
Need help? Call us.
Select nearest location
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations