Growth demand has led to a 50% increase in retail business job postings. But competing with eCommerce companies and remote working options for top candidates can be daunting.
Rebuild retail teams to tackle the new normal.
The pandemic forced many retail businesses to reduce employee numbers. As sales pick up, companies need to quickly build and reskill teams to keep pace.
Competing for Retail Talent
Digital Fluency and Customer-Centricity
Retail industry transformation demands staff with new skills like digital fluency and customer-centricity. Competitive businesses must update recruitment strategies to assess modern competencies.
Retail Reskilling and Upskilling
The retail industry requires essential upskilling and reskilling of staff to thrive in the changing landscape. However, remote work presents challenges in providing effective retraining.
SHL Retail Hiring & Development
Meet the challenge and opportunity of the new retail environment with strategic retail recruitment. Re-skill your current staff with SHL to develop high-performing store staff.
SHL talent solutions drive real business outcomes.
Attract and engage the best candidates.
80%
Net Promoter score (NPS) awarded to SHL by delighted candidates after an engaging assessment experience.
Delight your customers.
30%
Increased likelihood a retail worker scoring high on SHL’s assessment will effectively handle a difficult customer, relative to a low scorer.
Quickly hire the best.
30%
Reduction in time-to-hire that SHL delivered for a leading automotive dealer.
Hire and retain high-quality retail talent.
Transform your hiring and talent development decisions with the power of SHL’s engaging experiences, assessment technology and actionable data.
Retail Case Studies
Read SHL-powered talent success stories from your industry.
Explore SHL’s Wide Range of Solutions
With our platform of pre-configured talent acquisition and talent management solutions, maximize the potential of your company’s greatest asset—your people.