HR Skills Insights

HR is at the center of a dynamic evolving workplace and the skills needed by HR professionals are also changing. This research looks at the key skills essential to success for HR professionals at various stages of their careers, how these skills have evolved over time, and what skills will be needed to succeed in the future. 

Drawing on objective assessment data from over 5,500 HR professionals completing SHL’s Global Skills Assessment and an extensive literature review, this report will help HR teams understand the specific skills that drive success in their function, strengths, and development opportunities—and how these could be harnessed to succeed in a dynamic, global workplace. 
 

Part 1

Evolution of HR Skills Over Time: From 2020 to 2030

Comparing the skills that predicated success in 2020, how these have evolved in today’s world, and predicting the skills that are likely to be critical by 2030. 

Part 2

HR Skills by Job-Level: Entry-Level to CHRO

What skills are vital for a fresh graduate in an entry-level HR role, vs. an experienced director of HR? This part outlines the foundational competencies essential at every job level and illustrates how the key skills for success evolve throughout the various stages of an HR professional’s career. 

Part 3

HR Skills by Region: Building a Global Workforce

Flexible work models, the use of independent workers, and the establishment of increasingly disperse teams, has meant that HR professionals need to operate globally and be more agile. Discover the skills needed by HR teams to succeed differ across global regions and the availability of those skills. 

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