Customer Service - Short Form - UK
Description
The Customer Service Representative solution is for entry-level positions that involve a high degree of interaction with customers in person or on the phone. Sample tasks for this job include, but are not limited to: taking orders; solving product or service issues; responding positively to difficult customers; referring unresolved issues to the appropriate individuals; providing information on products and/or services. Potential job titles that use this solution are: Account Service Representative, Account Representative, Customer Service Representative, and Customer Service Agent.
Job levels
Entry-Level
Languages
English International
Assessment length
Approximate Completion Time in minutes = 42
Test Type: A B P
Remote Testing:
Explore SHL’s Wide Range of Assessment Solutions
Looking to discover more about SHL's broader solution offerings, rather than browsing this assessments catalog?
Need help? Call us.
Select nearest location
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
(Toll Free; please note this number may not work from some mobile networks.)
Mon-Fri, 0830-1800
- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations