Guide
How to Maximize Your HR Team’s Potential
A guide to upskilling and reskilling your HR team

Overview:
HR is at the heart of every organization, but as the workplace evolves, so must the skills that power HR’s impact. HR teams must lead by example, adapting and expanding their skills to meet the challenges of an increasingly complex and dynamic environment.
This guide draws on research from SHL’s HR Skills Insights Report to show why HR’s growth journey matters now more than ever, and how an understanding of the skills needed now and in the future can drive development through upskilling and reskilling initiatives to future-proof teams.
Within this guide, you will find:
- Foundational behavioral skills that need attention now and the skills that tomorrow’s HR will be built upon
- Bitesize tips to help your team develop each of these skills
- A six-step process to close skills gaps through effective upskilling and reskilling
- An infographic showing how HR have pivoted from Crisis Navigators to Adaptive Workforce Architects together with the skills that shape each job-level, and capabilities that are essential for the future

Skills Development
Close Skills Gaps, Open Career Paths
Provide personalized development plans based on objective skills assessment—giving your people clarity, confidence, and reasons to stay.
Related Resources
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