What makes SHL special is its culture - one that nurtures innovation, encourages bold thinking, and brings out the best in its people

Can you tell us a bit about yourself? What skills or experiences are you proud to have gained?

I am proud to serve as Manager – PMO at SHL India. Along the way, I’ve focused on continuous improvement and operational excellence. I hold a Yellow Belt in lean Six Sigma and am currently pursuing my Green Belt. I hold credentials from Delhi University and have completed executive education at IIM Calcutta, which has further developed my business acumen and leadership capabilities.

How would you describe the culture at SHL?

It’s been seven incredible years at SHL - a truly employee-centric organization that doesn’t just talk about support but lives it. I stepped into motherhood during my time here, and the seamless, empathetic support from leadership made all the difference. What makes SHL special is its culture - one that nurtures innovation, encourages bold thinking, and brings out the best in its people.

What’s your favorite thing about working here?

The unwavering support from leadership and the freedom to think creatively. Whether it's taking on new challenges or navigating personal milestones, trust and flexibility make a big difference.

Is there a memorable moment that you have shared with your team?

One of my most memorable moments at work was during a major client deliverable with a tight deadline. The team approached it with incredible energy, and it felt like a challenge we were excited to conquer. At the time, I was expecting, and naturally, my leaders and teammates were extra cautious about my well-being. I was told to log off early and rest. And while I truly appreciated their care, I remember feeling just a little upset, because I was having such a great time collaborating with the team that I didn’t want to miss out. Looking back, that moment beautifully reflects SHL’s culture - one that balances performance with empathy and always looks out for its people.


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