Entry Level Customer Serv-Retail & Contact Center
Description
The Precise Fit Entry Level Customer Service Solution (Retail/Contact Center) is for entry-level positions in which employees interact with customers by providing information or carrying out customer requests related to an organizations products or services. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone or in person; taking orders; solving product or service issues; and responding positively to difficult or irate customers.
Report Language Availability: English (USA)
Job levels
Entry-Level
Languages
Latin American Spanish, German, French, Chinese Simplified, Swedish, Arabic, English International, English (USA), French (Canada), Italian, Dutch, Norwegian, Finnish, Danish
Assessment length
Approximate Completion Time in minutes = 19
Test Type: C P
Remote Testing:
Downloads
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- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations