Entry Level Customer Service (General) Solution
Description
The Precise Fit Entry Level Customer Service Solution (General) is for a wide range of entry-level positions where employees are expected to interact with customers when carrying out critical tasks of the job. This includes positions that require frequent interactions with customers, or positions where customer service is not central to the role, but is still essential for successful performance on the job. Sample tasks for these jobs include, but are not limited to: interacting with customers on the phone to provide information; taking orders; solving product or service issues; and responding positively to difficult or irate customers.
Report Language Availability: English (USA)
Job levels
Entry-Level
Languages
English (USA), English International, French (Canada), Italian, Dutch, Norwegian, Finnish, Danish, Latin American Spanish, German, French, Chinese Simplified, Swedish, Arabic
Assessment length
Approximate Completion Time in minutes = 14
Test Type: C P
Remote Testing:
Downloads
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- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations