Entry Level Technical Support Solution
Description
The Precise Fit Entry Level Technical Support Solution is for entry-level positions in which employees provide technical assistance to computer users in a contact center environment. Sample tasks for these jobs include, but are not limited to: answer questions or resolve computer problems for clients in person, via telephone, or electronically, provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and
operating systems.
Report Language Availability: English (USA)
Job levels
Entry-Level
Languages
Latin American Spanish, German, Chinese Simplified, Finnish, Danish, English (USA), English International, French (Canada), Italian, French, Dutch, Norwegian, Swedish, Arabic
Assessment length
Approximate Completion Time in minutes = 18
Test Type: P C
Remote Testing:
Downloads
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- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations